Insurance Bulletins, Notices and Enforcement Activities

Superintendent of Insurance Bulletins and Notices

Following are links to all Bulletins and Notices issued by the Office of the Superintendent of Insurance.  Most are directed to insurance companies licensed to operate in Alberta.  They will also be of interest to health care practitioners. 

Please visit the Information for Health Care Practitioners and Information for Insurers pages for effective and archived bulletins which specifically apply to those groups.

See below for Superintendent of Insurance Enforcement Activities.

Superintendent of Insurance Bulletins and Notices Released in 2008

Bulletin / Notice No. and Title
pdf
Released

03-08:  Notice of Fees & Disbursements for Physical Therapy Services under the Insurance Act - Effective June 1, 2008

05/26/08

02-08:  Notice of Fees & Disbursements for Chiropractic Services under the Insurance Act - Effective June 1, 2008

05/26/08

Notice:  To mortgage insurers concerning unfair practice under the Insurance Act

05/07/08

01-08:  Decision on the Constitutional Challenge to the Minor Injury Regulation

02/11/08

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Superintendent of Insurance Bulletins and Notices Released in 2007

Bulletin / Notice No. and Title
pdf
Released

07-07:  Standard Garage Automobile Insurance Renewal Certificate (SRC No. 4) - effective April 1, 2008

12/12/07
06-07:  Updates to forms prescribed pursuant to the Minor Injury Regulation
12/07/07

05-07:  Minor Injury Regulation amendment - Amount effective January 1, 2008

12/03/07
04-07:  Standard Garage Automobile Application Form (S.A.F. #4) and Standard Garage Automobile Policy Form (S.P.F. # 4) - Effective September 1, 2007
06/14/07
03-07:  Notice of Fees & Disbursements for Physical Therapy Services under the Insurance Act (Effective until May 31, 2008 - replaced by 03/08 effective June 1, 2008)
03/30/07

02-07:  Notice of Fees & Disbursements for Chiropractic Services under the Insurance Act (Effective until May 31, 2008 - replaced by 02/08 effective June 1, 2008)

03/30/07

01-07:  Determining Years of Driving Record Following a Lapse in Automobile Insurance Coverage

01/10/07

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Superintendent of Insurance Bulletins and Notices Released in 2006

Bulletin / Notice No. and Title
pdf
Released

01-06:  Minor Injury Regulation amendment - Amount effective January 1, 2007

11/20/06

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Superintendent of Insurance Bulletins and Notices Released in 2005

Bulletin / Notice No. and Title
pdf
Released
08-05:  Automobile Insurance Update - As part of our ongoing review of the process and requirements for diagnosing, treating and making claims under automobile insurance regulations, this Information Bulletin highlights important changes and reminders.
11/10/05
07-05: Superintendent of Insurance Bulletin -->
- New Automobile Insurance Application Form (SAF No. 1) approved for use in Alberta, effective January 1, 2006 -->
07/22/05

06-05:  Adverse Contractual Action Regulation (and Automobile Insurance Motor Vehicle Inspection Report Form, to be completed by a licensed mechanic if the vehicle is 12 years or older).

pdf

06/15/05

05-05:  Equalization of Automobile Insurance Rating Programs
05/12/05
04-05:  Notice of Fees & Disbursements for Chiropractic Services under the Insurance Act (effective until May 31, 2007 - replaced by 02/07 effective June 1, 2007)
04/08/05

03-05:  Notice of Fees & Disbursements for Physical Therapy Services under the Insurance Act (effective until May 31, 2007 - replaced by 03/07 effective June 1, 2007)

04/08/05
02-05: Diagnosis & Treatment Protocol Forms; Injury Management Consultant (IMC); Differences in Diagnosis; Whiplash Associated Disorder (WAD); Number of Treatment Visits
03/16/05
01-05: Notice of Fees & Disbursements for services related to the diagnostic & treatment protocols regulation & the minor injury regulation
01/17/05

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Superintendent of Insurance Bulletins and Notices Released in 2004

Bulletin / Notice No. and Title
pdf
Released
03-04: Complaint Resolution Regulation
12/21/04
02-04: Interpretation on use of S.E.F. No. 6a - Permission to Carry Passengers For Compensation Endorsement
11/25/04
01-04: Insurance Act Section 613.1 - Adverse Contractual Actions & Fair Practices Regulation
10/06/04

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Superintendent of Insurance Enforcement Activities

To protect consumers and enhance public confidence in insurance, the Superintendent of Insurance monitors, investigates and takes appropriate regulatory action when there is non-compliance with the Insurance Act and Regulations under the Act.

Regulatory action includes Administrative Penalties, Cease and Desist Orders, Compliance Undertakings and Court Prosecutions. In all cases involving regulatory action, there will be public notification on this page of Alberta Finance's website and public information notices or news releases may be issued where it is in the public interest to do so.

Ministerial Cease and Desist Orders

Orders under s.764 of Alberta Insurance Act, R.S.A. 2000, c.1-3:
pdf
Date
MM/DD/YY
State Farm Mutual Automobile Insurance Company
12/09/05
Centennial Insurance Company
11/29/04
Puget's Sound Agricultural Society
03/27/02

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Superintendent of Insurance Enforcement Activities in 2007

Administrative Penalty issued to Company;
Violation and section of the Insurance Act
Total
Amount
Date
MM/DD/YY
ING Insurance Company of Canada - Improper cancellation of, and failure to renew private passenger automobile insurance policies - section 613.1.
$114,000
12/06/07
Unifund Insurance Company - Improper cancellation of, and failure to renew private passenger automobile insurance policies - section 613.1.
$94,000
12/06/07
Manufacturers Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/14/07
Co-operators Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/11/07
Markel Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$60,000
08/28/07
ING Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$5,000
08/03/07
ING Novex Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659. 
$1,000
08/03/07
Cumis Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659. 
$20,000
07/16/07
Coseco Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$10,000
07/16/07
Jevco Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659. 
$14,000
07/16/07
First Canadian Insurance Company - Holding shares in excess of the regulated amount - section 428.
$10,000
07/13/07
Millennium Insurance Company - Holding shares in excess of the regulated amount - section 428.
$10,000
07/13/07
State Farm Mutual Automobile Insurance - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$11,000
06/09/07
Kingsway General Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$30,000
04/20/07
Millennium Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$5,000
03/29/07
Certas Direct Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$5,000
03/12/07
The Personal Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$5,000
03/12/07

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Superintendent of Insurance Enforcement Activities in 2006

Administrative Penalty issued to Company;
Violation and section of the Insurance Act
Total
Amount
Date
MM/DD/YY
Trans Global Life Insurance Company - Failing to report a change in the board of directors - section 45.
$1,000
12/07/06
Trans Global Life Insurance Company - Failing to report a change in the board of directors - section 45.
$1,000
12/07/06
St. Paul Guarantee Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
10/17/06
Western Life Assurance Company - Transacting a class of insurance business for which they were not authorized, contrary to section 18(2).
$5,000
10/17/06
Coseco General Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$15,000
10/17/06
Unity Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
10/12/06
State Farm Mutual Automobile Insurance Company - Charging private passenger automobile insurance premiums in excess of approved rates - section 659.
$45,000
10/10/06
Aviva Insurance Company of Canada - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
Innovative Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
Economical Mutual Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
Perth Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
Pembridge Insurance Company - Compensating an unauthorized insurance agent - section 499(1). 
$1,000
08/02/06
Kingsway General Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
Peace Hills Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
ING Insurance Company of Canada - Compensating an unauthorized insurance agent - section 499(1).
$1,000
08/02/06
CIGNA Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
06/19/06
Reliable Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
03/27/06

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Superintendent of Insurance Enforcement Activities in 2005

Administrative Penalty issued to Company;
Violation and section of the Insurance Act
Total
Amount
Date
MM/DD/YY
Millennium Insurance Corporation - Compensating an unauthorized insurance agent - section 499(1).
$4,000
09/22/05
Old Republic Insurance Company of Canada - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/22/05
Sovereign General Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$2,000
09/22/05
American Bankers Insurance Company of Florida - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/22/05
Canada Life Assurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/22/05
CIGNA Life Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$1,000
09/22/05
Motors Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$2,000
09/22/05
St. Paul Guarantee Insurance Company - Compensating an unauthorized insurance agent - section 499(1).
$3,000
09/22/05
Life Investors Insurance Company of America - Compensating an unauthorized insurance agent - section 499(1).
$4,000
09/22/05
Traders General Insurance Company - Failing to provide premium refunds, which is a violation of sections 2 and 3 of the Automobile Insurance Premiums Regulation.
$20,000
05/31/05

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Page last updated:  June 13, 2008